STORE POLICY

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to explain how we collect, use, and safeguard your personal data when you visit and shop on our e-shop.

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Information We Collect

We may collect the following types of information:

·     Personal Information: This includes your name, billing and shipping addresses, email address, phone number, and contact details.

·     Order Information: Details about your purchases, such as product information, order history, and payment details.

·     Technical Information: This encompasses your IP address, browser type, device information, and usage data.

·     Other Information: Data that you voluntarily provide, such as product reviews, feedback, and responses to surveys or promotions.

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How We Collect Information

We gather information through the following methods:

·     When you create an account, place orders, or contact us through our website.

·     Automatically through your use of our e-shop, utilizing cookies and similar technologies.

·     From third-party sources, including payment processors and shipping providers, to facilitate the completion of your orders.

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Why We Collect Information

We collect information for the following purposes:

·     To process your orders, fulfil your requests, and provide exceptional customer support.

·     To enhance our products and services based on customer feedback and preferences.

·     For marketing and promotional purposes, with your explicit consent, to keep you informed about our latest products, special offers, and events.

·     To fulfil our legal obligations and ensure compliance with relevant laws and regulations.

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How We Use Information

We may utilize the collected information for various purposes, including:

·     Processing and shipping your orders in a timely and efficient manner.

·     Communicating with you regarding your orders, inquiries, and promotional materials.

·     Analysing user behaviour to improve your shopping experience and tailor our offerings to your preferences.

·     Complying with legal requirements, including record-keeping and reporting as necessary.

 

Data Sharing

We may share your information with the following entities:

·     Service providers and partners who assist us in delivering our products and services, such as payment processors and shipping companies.

·     Legal authorities, when required by law or to protect our rights and interests.

·     Other users, as necessary for the normal operation of our e-shop, such as displaying product reviews or facilitating communication between buyers and sellers.

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User Choices

You have the following choices regarding your personal data:

·     Access, correct, or delete your information by logging into your account.

·     Opt out of marketing communications at any time by following the instructions provided in the messages you receive.

·     Manage your cookie preferences through your browser settings.

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Data Security

We take data security seriously and have implemented a range of measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes using secure sockets layer (SSL) technology for secure data transmission.

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Data Retention

We will retain your information only for as long as necessary to achieve the purposes outlined in this policy. The specific retention period may vary depending on the type of data and legal requirements.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

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Third-Party Links

Our e-shop may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and recommend reviewing their respective privacy policies.

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Children's Privacy

Our e-shop is not intended for children under the age of 13, and we do not knowingly collect or use data from children.

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Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Please check the "Last Updated" date for the most recent version. We will also notify you of any material changes as required by law.

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Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us.

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Compliance with Data Protection Laws

We comply with applicable data protection laws and regulations that may apply to our e-shop and services.

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Effective Date

This Privacy Policy is effective as of 1 November 2023.