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FAQ
Welcome to the Miju Jewellery FAQ section. Here, we've addressed some of the most common questions we receive to provide you with quick answers. If you can't find the information you need here, please feel free to reach out to our dedicated customer support team at miju.uk@outlook.com.
Find Answers to Your Questions
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What payment methods do you accept?We accept major credit and debit cards, as well as PayPal for secure and convenient transactions.
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Do you offer international shipping?We presently provide shipping services in the United Kingdom, Europe and Northern America (USA & Canada), with intentions to expand our service to more regions in the future.
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How can I track my order?Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order.
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Are your jewellery items hypoallergenic?We offer a range of jewellery, some of which are hypoallergenic. Please check the product descriptions for specific information regarding materials and allergen considerations.
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Is my personal information safe with you?We take your privacy seriously. Please review our Shop Policy to understand how we handle and protect your personal information.
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What is your return policy?We want you to be satisfied with your purchase. If you're not completely happy with your jewellery, please refer to our Shipping & Returns for details on how to initiate a return or exchange.
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Do you offer custom or personalized jewellery?At this time, we do not offer custom or personalized jewellery. However, our collection includes a wide range of unique and elegant pieces.
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How can I get in touch with your customer support team?You can contact our customer support team by email to miju.uk@outlook.com or through our Contact Us page. We are here to assist you with any questions or concerns.
We hope these answers help you with your inquiries. If you have any other questions or need further assistance, please don't hesitate to get in touch with us. We're here to make your shopping experience with Miju Jewellery exceptional.
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